Returns & Exchanges

At American Express, we pride ourselves on exceptional quality and craftsmanship; if you are not completely satisfied with your fashion purchase, you may return or exchange items within 30 days of delivery. All returned merchandise must be in its original, unworn condition with all designer tags attached.

1

Initiate Your Request

Log in to your account and navigate to the 'Order History' section to select the items you wish to return and receive a digital Return Authorization.

2

Prepare Your Package

Carefully pack your items in their original packaging and include the printed return slip to ensure your refund is processed without delay.

3

Ship with Confidence

Attach the prepaid shipping label provided in your account to the exterior of the box and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects and approves your return, your refund will be credited back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing